Help Center
Fast answers for creating, scheduling, and delivering moments.
Use structured categories and practical guidance to resolve issues quickly without leaving your workflow.
Getting started
What this does: Core setup guidance for account access and first scheduled moment.
Why it matters: New users can move from signup to successful delivery quickly.
Example: How to schedule your first moment in under five minutes.
Creation workflow
What this does: Article guides for writing, tone shaping, and reveal setup.
Why it matters: You avoid guesswork while composing emotional moments.
Example: Choosing a calm reveal style for sensitive notes.
Calendar and delivery
What this does: Guides for schedule management, rescheduling, and delivery checks.
Why it matters: Reduces timing errors and missed sends.
Example: Fixing timezone mismatches before release.
Account and security
What this does: Help topics for login, verification, and account protection.
Why it matters: Keeps access issues from interrupting planning.
Example: Recovering access after changing devices.
UI and interaction direction
Recommended layout: Search-first hub with category cards and article rows.
Interaction notes
- Live filtering while typing in search field.
- Accordion FAQ entries with smooth open/close animation.
- Article usefulness feedback chip at bottom of each entry.
Next step
Continue with the next relevant part of QC.